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Years ago, when I wrote checks to pay bills, I tried electronic bill pay through the bank I used. I didn't like it. It was more time consuming then writing a check. Apparently, it is easier now. Stacey uses it for all our bills and the company bills.
Easier, maybe. Reliable? Not with Wells Fargo Bank. Turns out that Wells Fargo has been converting our requests into paper checks for EVERY business vendor we pay. And screwing it up nearly every month for one vendor or another.
If the bank has a "relationship" with that vendor, they will do an electronic transfer. But it has to be an exact match of the vendor name and address on file with the name and address we give the bank. So, it seems that Wells Fargo has a relationship with American Express but not with the address printed on the bill. We called Wells Fargo and asked for an AE address that would work. They can't (won't?) tell us. We have to try new addresses one and a time to see if that month's bill went by electron or postal service.
What a crock. We keep threatening to leave Wells Fargo. I have yet to figure out why we haven't.
At one time (30 years ago), I really liked Wells Fargo. That was then, this is now.
Easier, maybe. Reliable? Not with Wells Fargo Bank. Turns out that Wells Fargo has been converting our requests into paper checks for EVERY business vendor we pay. And screwing it up nearly every month for one vendor or another.
If the bank has a "relationship" with that vendor, they will do an electronic transfer. But it has to be an exact match of the vendor name and address on file with the name and address we give the bank. So, it seems that Wells Fargo has a relationship with American Express but not with the address printed on the bill. We called Wells Fargo and asked for an AE address that would work. They can't (won't?) tell us. We have to try new addresses one and a time to see if that month's bill went by electron or postal service.
What a crock. We keep threatening to leave Wells Fargo. I have yet to figure out why we haven't.
At one time (30 years ago), I really liked Wells Fargo. That was then, this is now.
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