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outlier_lynn

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Monday, March 12th, 2007 08:11 am
From the very beginning, Microsoft corporate philosophy on Customer Service has been based on "The customer will never need to do ...."   In the beginning, Mr. Gates said that no one would ever need more than 64 of address space, as an example.

XP has an interesting (as in annoying as hell) issue.  A plug in memory stick expects to use a particular drive letter.  If that drive letter is in use, XP doesn't just pick another.  And it doesn't say "can't do it."  Nope. The drive is mounted, but it just doesn't show up.

You can reset it to be another drive letter.  But this is a terrible fix.  What if that new letter is already in use.

Microsoft just decided that a customer won't ever have a bunch of built in hardware such that "E:" will be taken during boot.  Nor will customers have several mounted network drives.

The change to DST failed to find it's way to some of the XP computers here.  People had turned off automatic updates.  Sigh.  And, of course, all the win98 and earlier machines had no chance.  It also means I'll be changing those again when the original DST gets here.

Microsoft is my friend.

Now I'll bash SuSE Linux.  I upgraded several apps and the kernel a couple of days ago.  Bad idea.  I'm now having network problems and several other annoying issues. 

Sigh.