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One of the chief virtues of the scientific method is that results that aren't reproducible are highly suspect or just plain wrong.
One of the chief problems of troubleshooting and bug hunting is that results that aren't reproducible are a serious pain in the ass.
We have clients who are using the same browser and version interacting with our pages and getting different results. And we can't reproduce any of it. For instance, two clients sitting in the same office, both on PCs, both running Firefox 12. One has not problem at all doing business with us. The other client can't get to square two. Happens with IE8 and IE9, also. One client interacted fine several times in a row, then failed.
From what we are being told, it must be a javascript issue, but I cannot reproduce it.
I am at a loss. Very annoying.
One of the chief problems of troubleshooting and bug hunting is that results that aren't reproducible are a serious pain in the ass.
We have clients who are using the same browser and version interacting with our pages and getting different results. And we can't reproduce any of it. For instance, two clients sitting in the same office, both on PCs, both running Firefox 12. One has not problem at all doing business with us. The other client can't get to square two. Happens with IE8 and IE9, also. One client interacted fine several times in a row, then failed.
From what we are being told, it must be a javascript issue, but I cannot reproduce it.
I am at a loss. Very annoying.